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Buyer Help
Seller Help
The Seller's Guide to MusicStack
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Protecting Your Account
Has my MusicStack account been hacked?
Chances are it has not. And by following the instructions on this page you can prevent your account from ever being hacked.
First, nothing can take the place of having a secure password. It is the strongest method of keeping hackers out of your account.
For this reason, it is best to keep your password over 8 characters long and use a mix of numbers and letters in your password and not to use simple passwords such as 'music', 'records123', etc.
A good example of a secure password would be: N5c9m7waz
I know it is huge pain to remember such long passwords, but having such a password is a must so as not to have your password guess or broken in a brute force attack (which occur all the time).
To take some of the burden out of remembering your secure passwords, we recommend secure password remembering software such as Roboform . It will do all the work of remembering your passwords (for all your web sites) for you.
But sometimes even having the most secure password isn't enough to keep hackers out if you have a virus, or have been the victim of a phishing attack, or if your user name and password has been stolen by key logging software.
For this reason, we track your last sign in dates and from where these sign ins took place (IP address & location).
If you spot something that looks out of the normal with this information, say for example you live in the UK and you see someone has signed into your account from Estonia, then you most likely your account has been compromised and you should change your password and run anti-virus software to make sure your computer is clean of viruses.
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